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Call Outs

Need an electrician today? We offer same day call outs during business hours whenever we can. We are not able to offer a guaranteed 24 hour service, but if you have had an electric shock or an electrical emergency, please call. We do care, and we can advise over the phone.

Lifetime Electrics van parked at a Perth home for an electrical call out
Two electricians in high visibility gear working on a commercial switchboard
Call outs

Some electrical problems should not wait

Something has stopped working, tripped out or does not look right. Call us on 0410 818 405, tell us what is happening, and we will let you know what we can do.

A lot of problems can be narrowed down over the phone, and some can be resolved without a visit at all. If it is something you can safely check yourself, such as whether the issue is on one circuit or the whole property, we will talk you through it.

Call us straight away

When not to wait for an appointment

If someone has had a shock or you can smell burning, turn the power off at the switchboard if it is safe to do so. The next step is to call us or call Western Power on 131351. If you think you need to then call 000.

Someone has received an electric shock

From an appliance, a switch or an outlet. Even a small shock means something is wrong.

Burning smell, smoke or scorching

Around a switchboard, power point or light fitting.

Buzzing or crackling

Coming from the switchboard or from a fitting.

Water has got in

Into the switchboard, into lighting, or into outlets.

Power lost and the board will not reset

To all or part of the property.

Damaged or exposed cable

Anything that has come away or been cut into.

What we attend

Typical call outs

Across the Perth metropolitan area, Monday to Friday.

Loss of power

All or part of the property, including boards that will not reset.

Safety switch tripping

Working out which circuit and which appliance is responsible.

Storm and water damage

Faults after weather, or water getting into fittings, lighting and boards.

Burning smells and scorching

Switch off at the board if it is safe to do so and call us before using that circuit again.

Phone advice first

A lot can be narrowed down before anyone visits, and some things resolved without a visit.

Perth metro, business hours

Monday to Friday across the Perth metropolitan area.

How it works

From your call to a fix

01  Call and describe it. Tell us what has happened, what you have tried and what is still working. The detail is often what solves it.

02  We narrow it down on the phone. Some faults can be identified, and occasionally resolved, without anyone attending.

03  We tell you what we can do. Straight about timing and cost, so you can decide what happens next. We would rather be honest than promise something we cannot deliver.

04  We attend and fix it. Diagnosed properly rather than patched, tested on completion, and the area left clean.

Lifetime Electrics van arriving for a call out in Perth
Before we arrive

A few things that help us fix it faster

Note when it started

And what was happening at the time, including anything that was switched on.

Check the extent

Whether it affects one area or the whole property.

Look at the switchboard

Note whether anything has tripped, and whether it will reset.

Clear access

Have the switchboard reachable and free of storage.

Set the appliance aside

Keep anything you suspect unplugged so we can test it.

Take a photo

Of the board, the fitting or the damage. It often saves a trip.

Our work

Out and about in Perth

A Local Electrician You Can Trust

We take pride in delivering quality workmanship and genuine service on every job.

Great Communication

We keep you informed every step of the way, from first call to final walkthrough.

Reliable Service

We do what we say we will, and we treat your home and property with care and respect.

Upfront Pricing

Clear quotes with no hidden extras, so you know the cost before we start.

Careful Workmanship

Neat, compliant work that is done properly the first time and built to last.

Licensed & Insured

Fully licensed and covered, so you have complete peace of mind on every job.

Clean & Tidy

We treat your home or business like our own and always leave it spotless.

Need something Answered?

Frequently Asked Questions.

Can't find the Answer? Reach out to us and we will be happy to answer any of your questions

Do you offer 24 hour service?

We attend call outs across the Perth metropolitan area during business hours, Monday to Friday. If something dangerous happens outside those hours, call us anyway. We will give you advice over the phone and point you in the right direction.

Someone has had an electric shock. What should I do?

My safety switch keeps tripping. Can I just leave it off?

Can you tell me what is wrong over the phone?

Do you charge for a call out?

What if the fault is not inside my property?

Jay Rawlings and Meg Du Plessis in front of the Lifetime Electrics van

The Team on site. The person who quotes your job is the person who does it.

Meet the team

A small team you can actually get hold of

Lifetime Electrics is led by Jay Rawlings, with Meg alongside him across residential, commercial, renovation and maintenance work. Because the team is small, the person quoting your job is the person doing it, and you are never passed between departments for an answer.

Jay Rawlings, director and licensed electrician at Lifetime Electrics

Jay Rawlings

Jay Rawlings has been an electrician for more than twenty years and an electrical contractor in Perth since 2016. He quotes every Lifetime Electrics job himself.

Meg Du Plessis, third-year apprentice electrician at Lifetime Electrics

Meg Du Plessis

Meg is a third-year apprentice electrician who works alongside Jay on most Lifetime Electrics jobs, across residential, commercial and maintenance work.

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